How can we help?
What are my choices for Internet speed?
Selecting the speed you need depends largely on what you use your internet for. Do you stream your television content? Are there gamers in your house? How many devices are connected at one time? Device include your tablets, pcs, television and all the cell phones that are connected to the wifi!
How many devices can I connect?
You can connect unlimited devices – but the internet speed coming into your house will determine how efficiently all those devices work for you. Each device draws on your total bandwidth. For example: if you have a 100 Mbps package, all of the devices connected to your wifi will draw on that 100 Mbps. The more devices, the more split up the wifi pie gets. Devices include your tablets, pcs, television and all the cell phones that are connected to the wifi!
How do I test my Internet speed?
Understanding Your Internet Speed Test results
Megabits per second. You need eight megabits per second to move a one megabyte file, i.e., bits move bytes.
Higher Mbps means faster transfer of files like digital photos.
This is the maximum amount of info (in megabytes) your computer can receive from the Internet in a given second.
Faster download speeds ensure smooth video and game streaming.
The maximum amount of info (in megabytes) that your computer can send to the Internet in a given second.
Upload files, like songs and movies faster!